Board & Staff


+Joel Goldberg - CEO

Joel Goldberg has been employed in the non-profit disability services realm for almost 40 years, beginning his career as a Direct Support Professional upon graduating from college in 1980. In 2004 Mr. Goldberg founded Quality Progressions, a non-profit Supports Coordination Organization (SCO) that supports 3000 individuals with intellectual disabilities and their families in achieving Every Day Lives, participating in their local community, and making meaningful choices. Quality Progressions is a State- wide SCO that has offices in Philadelphia and Bethlehem, PA, and employs 120 individuals. Mr. Goldberg currently serves as the organization’s Chief Executive Officer (CEO) and strives to utilize his knowledge and professional experience in leadership roles in order to make a difference in the lives of others.

Prior to founding Quality Progressions, Mr. Goldberg was employed at Special People in Northeast, Inc. (SPIN), one of the southeast region’s largest providers of services to individuals with intellectual disabilities. He began his career at SPIN in 1982 as a Vocational Instructor and quickly established himself as a leading professional in the field, advancing to various Director and Corporate positions.

Mr. Goldberg has a Bachelor’s Degree in Psychology and a Master’s Degree in Special Education from Temple University in Philadelphia, Pennsylvania. He also holds a Master’s Degree in Business Administration from LaSalle University in Philadelphia, Pennsylvania.

+Adrienne Hill - Program Director

Adrienne received her Bachelors in 1992, majoring in Special Education, minoring in Gerontology; Masters is School Social Work in 1997 and HR certification in 2008. She has worked with individuals with Intellectual Disabilities and Autism since the age of 13 and her goal in High School was to work with this population.

Adrienne has worked directly in Case Management/Supports Coordination for the past 22 years, 15 of which have been as Program Director at Quality Progressions. In her scope as Program Director, Adrienne manages all upper management, participates in the development of policy and procedures, oversees hiring and evaluation of all staff, oversees all HR agency wide functionalities and oversees billing of waiver and TSM funded consumers. During the inception of our Bethlehem office, Adrienne worked diligently to ensure their success as a secondary office.

Adrienne works collaboratively with all stakeholders and attends frequent meetings on behalf of the agency. Adrienne currently serves as Secretary of The Alliance ID Domain, is on the conference committees of both The Alliance and MAX. She has worked throughout the years on differing pilot projects and regulatory oversight committees for the Commonwealth of PA.

Adrienne’s style of leadership is communication, looking at all perspectives, and making decisions. She is direct but respectful and believes wholeheartedly that the sum is greater than its parts.

“Teamwork is the ability to work together toward a common vision. The ability to direct individual accomplishments toward organizational objectives. It is the fuel that allows common people to attain uncommon results.” – Andrew Carnegie

+Randy Kester - Senior Program Manager

Randy has 20+ years in working with the ID population and their families, including over 18 years direct experience as a supports coordinator, supervisor and manager. A native of Milwaukee, Wisconsin, Randy began as a volunteer to an ID adult day program while in college at Marquette University. From 1993-1996, Randy resided as a live-in companion and home manager in homes as part of the Daybreak community in Toronto, Canada; part of the International Federation of L’Arche communities world- wide . At Daybreak, Randy experienced first-hand the beauty and potential for all individuals to live an everyday life, maximizing ability and sharing those abilities in community. These values continue to motivate and direct his mission of service to the individuals and families that Quality Progressions serves.

Randy has been a part of Quality Progressions in a management capacity since its beginning in the spring and summer 2004. He is proud to be part of Quality Progressions’ work over 14 years in carrying out its mission to provide quality progressive support and service to individuals and families.

Randy resides in Erdenheim, Montgomery County with his wife and son.

+Holly Rizzo - Senior Program Manager

Holly Rizzo is one of the Senior Program Managers at Quality Progressions, a Supports Coordination agency that serves individuals with intellectual disabilities and their families. As a Senior Manager Holly is responsible for managing the development of daily operations of all SC services for both the Philadelphia and Northampton offices. In her role she Provides leadership and training to the Unit Managers, Supports Coordination supervisors, SCs and all other personnel as needed along while assuring that quality standards of Quality Progressions and of all funding sources are being met.

Prior to her role in senior management Holly was an SC supervisor with Quality Progressions from 2004 to 2008, and a Supports Coordinator at PATH. Both of these positions offered the opportunity to work directly with consumers and families, furthering her desire to stay in this field and focus on the importance of individualized care.

When requested, Holly has participated in various statewide conferences and committee groups including, but not limited to, RCPA conferences/meetings, PACA, The Alliance, LVC, ODP Regional (NE and SE) meetings/trainings, and AE/SCO meetings. The Office of Developmental Programs has also requested Holly’s participation in the Statewide SC Dashboard planning committee as well as the current ISP pilot facilitated through the Alliance.

Holly’s educational background includes a completion of the nonprofit management series with La Salle University, an M.S. in Human Services with a specialization in Counseling Studies from Capella University, and a B.A. in Criminal Justice from Temple University.


Lydia Berger - Director/Assistant Secretary

Toni Clifton - Director

Gina Cooper - Vice Chairperson

Wanda Evans - Director

Joel Goldberg - CEO

Greg Grant - Chairperson

Stephen McGowan - Treasurer

Linda Ricketts - Secretary

Yvonne Douglas - Director